Shipping policy
ORDER PROCESSING:
Please allow 2-3 business days to process your order. Expect an email within 7-10 business days to let you know your order is on the way!
SAME DAY ORDER & RUSH FEE
Orders placed before 2pm during store hours Monday-Friday 8am-10pm will be delivered the same day. Orders placed outside of these hours will be delivered the next day we are open.
When your order is ready for delivery, you will receive an email with real-time tracking information.
Rush Fee Is A Minimum of $20 & Will Increase Depending on the size of the order.
LOCAL PICKUP - [Chicago, IL & Chicagoland ]
Orders can be picked up by appointment. An email will be sent when your order is ready for pickup.
LOCAL DELIVERY
During checkout, enter your address and choose the "ship" option. Click the "continue to shipping" button. Local delivery is available for addresses within 25 miles of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
FLAT RATE SHIPPING
Orders are generally shipped within 1-2 calender days using UPS shipping. UPS' delivery standard is 2-4 business days. Flat rate shipping fee of will be checkout based on weigh of the products and the delivery location.
DOMESTIC & INTERNATIONAL SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
INTERNATIONAL SHIPPING:
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. You Know Everything Custom is not responsible for these charges if they are applied and are your responsibility as the customer.
If you have any further questions, please don't hesitate to contact us at youknoweverythingcustom@yahoo.com.